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Knowledgebase

Our knowledgebase contains articles written by our support agents to help you.

Virtual Reality (3)


  • VRChat Account Creation Instructions
  • VR Avatar Creation Instructions
  • Horizon Workrooms Account/Workroom Creation Instructions
View 3 articles

Canvas Support (2)


  • Making Canvas Class Recordings Available to Specific People
  • Publisher Role and Video Approval
View 2 articles

General IT Resources (7)


  • Credential & Website Info for New Users
  • IT Helpdesk Site - User Guide
  • How To Create a Ticket
  • Policies for Termination of Electronic Resources Upon Departure
  • Booking Event Space / Room Request
View 7 articles

AirPennNet (1)


  • Connect to AirPennNet (All Devices)
View 1 article

Software Installation & Access (4)


  • Too Many Passwords? Use Last Pass Premium!
  • Zoom Quick Start
  • Antivirus (Symantec Endpoint Protection)
  • Uninstall Office 2016 and Install Office 365
View 4 articles

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